Returns & Refunds
Your right to cancel
If you change your mind about your purchase, you generally have the legal right to cancel an online order within 14 days of receiving your goods, under the Consumer Contracts Regulations 2013.
How to return
To start a return, contact us at improvedath@gmail.com with your order number within 14 days of receiving your item. Once you have told us you wish to cancel, you have a further 14 days to send the item back.
Condition of returned items
Items should be returned in a condition suitable for resale, with original tags attached where applicable.
Return shipping
You are responsible for the cost of returning the item, unless it is faulty, damaged or not as described.
No exchanges
We do not offer exchanges. Because our clothing is released in limited quantities, we cannot guarantee that a different size or product will be available. If you need a different size or item, you may return your original purchase under this policy and place a new order, subject to availability.
Refunds
We will refund the price of the returned items, and standard delivery, within 14 days of receiving the goods back (or proof of return). Refunds are made to your original payment method.
Faulty items
If an item is faulty, damaged or not as described, you are entitled to a repair, replacement or refund under the Consumer Rights Act 2015. Contact us at improvedath@gmail.com and we will cover the return postage.
Nothing in this policy affects your statutory rights.
Contact
Email: improvedath@gmail.com Improved Athletics is a trading name of Improved Athletic Clothing Ltd. Company number 17245971, registered in England and Wales. Registered office: Highdale Cottage, 217 Barnsley Road, Denby Dale, Huddersfield, HD8 8TS.
Last updated: 8 October 2026.